Your ideal
turnkey solution
to enter the Canadian
market effectively
Contact us
MELRIC offers you a
FULL RANGE OF SERVICES
Our business model rests on four pillars: A full service sales team that consistently exceeds our client’s expectations; An in-store merchandising service that is agile and experienced in responding to changing client needs; A warehousing/shipping service that operates seamlessly; and A courteous customer service team that is always on call
Selling is about understanding
and knowing the market
Our sales department is determined to exceed your goals. We offer our clients in-depth knowledge of the market and products, an excellent reputation, proven track record and creativity in the search for new areas for growth. Regular communication with the main buyers in our network makes us quick to react and report on new business opportunities. We are constantly promoting the benefits of your products with a goal of increasing your visibility at all levels.
- Presentation of your products to buyers
- Knowledge of the industry
- Market expertise and network opportunities
- Involvement and proximity to our customers
- Established contact network with deep roots
- Sales and negotiation experience
- After-sales support team
We can help you reach your sales goals now!
Merchandising is paying attention to details and maintaining relationships
We are proud of the in-store service our teams provide. Trained to develop long-term relationships with decision-makers at different points of sale, their continuous efforts are aimed at increasing the visibility and sale of your products. We understand the importance of paying attention to details, which is why we develop a program tailored to your needs. We ensure that there are ample products in stock, or on order, to meet demand. Versatility, communication and teamwork are the keys to exceptional store performance.
New communication tool
VKS (Visual Knowledge Share)
We have adapted the VKS communication tool to make merchandising service even more efficient. Timely distribution of tasks and explanatory photos, while compiling statistics and producing reports gives our customers the real-time reporting they need.
- Development of points of sale
- Maintenance cycles, blitz, POP
- Installation of POS and in-store displays
- Sales improvement programs
- Product training sessions
- Complete coverage of the territory
- Efficiency, speed of execution
- Simplification of management processes
We have the know-how to improve your visibility in the marketplace and to increase your sales!
E-commerce, pick & pack warehousing
— we handle the details for you
We have been offering order picking, packing and shipping since 2007 and you will benefit from our experience. Our dedicated team will follow your orders from receipt to dispatch, and we do it within 24 hours. We offer warehousing, shipping and processing merchandise returns, according to your specifications. From our warehouse in the Greater Montreal area, we currently ship for Costco.ca, Walmart.ca, HomeDepot.ca, ToysRUs.ca, CanadianTire.ca ,Wayfair.ca, Amazon.ca.
We offer our customers:
- Unit order preparation
- Real-time execution and monitoring
- Timeliness
- Flexible solutions according to needs
- Returns management
- Service for large and small businesses
Our expertise will open doors for you to new opportunities!
Customer service means being available and efficient for your customers
We offer bilingual (English/French), courteous and professional customer service. If your business is located where time zones and language make communication with your customers difficult, we can help. We offer after-sales service whether for order tracking, delivery error, replacement parts or simply to obtain information about your products. Our team will make sure your customers are served quickly and efficiently.
- Bilingual staff
- Spare parts storage
- Customer Info Line
- First line after-sales service
- Service for large and small businesses
We offer customer service you can count on.